ISO 9001: 2015 is an international standard established by the International Organization for Standardization (ISO). It defines the criteria for a quality management system, and is based on a number of management principles, including strong customer orientation, management motivation and commitment, the process approach and continuous improvement.
Adopting an ISO 9001 : 2015 Quality Management System allows a company to guarantee the consistency and quality of its products or services. It also implies compliance with legal and regulatory requirements, and provides a solid foundation for sustainable growth initiatives.
We put our customers first. We strive to understand their needs and requirements in order to provide them with customized, reliable solutions that exceed their expectations.
We are committed to providing high-quality products and services, made from durable materials and in accordance with industry standards. We also ensure professional installation and attentive customer care to guarantee long-term satisfaction.
The safety of our customers, employees and the public is our top priority. We rigorously conform to electrical safety regulations, and continually provide our staff with training to prevent accidents and risks in the work environment.
We are committed to continuous improvement of our processes, products and services. We encourage the participation of all team members in identifying opportunities for improvement and implementing innovative solutions to enhance our operational efficiency and customer satisfaction.
- Steven Paquet, President